Erin Gleason Alvarez is an independent arbitrator and mediator. She acts as tribunal chair, sole arbitrator, emergency arbitrator, and mediator in cases relating to complex commercial matters, construction defect, and insurance. Please click here for more detail.  

​Ms. Gleason’s practice is informed by her background as a litigator and as in-house counsel. She is the former Global Head of ADR Programs for AIG, where she worked from 2007 until 2017.  During this critical time, Ms. Gleason served as an advisor to the claims organization and corporate litigators on negotiation strategy, neutral selection, clause drafting, mediation and arbitration best practices.  She also developed and delivered negotiation, mediation and arbitration training globally.

Prior to her work in-house, Ms. Gleason served as a litigator and represented hundreds of parties in direct negotiation and mediation of employment and commercial disputes. She also acted as an advocate in litigated class actions relating to securities, corporate governance, banking, and labor and employment.

​As a thought leader in the arbitration and ADR fields, Ms. Gleason regularly speaks on mediation and arbitration best practices, how to drive efficiency in dispute resolution, and the importance of increasing diversity in the field.  She has written numerous articles on arbitration and mediation topics, available here.

Her credentials include:


  • Member, American Arbitration Association Commercial Panel

  • Member, CPR Institute Panel of Distinguished Neutrals

  • Accredited Mediator, CPR Institute Mediator Training

  • Member, Commercial Division Roster of Neutrals, New York County Supreme Court

  • Member, Roster of Neutrals, Volunteer Lawyers for the Arts MedaiteArt Program

  • Fellow, American Arbitration Association Higginbotham Fellowship Program

  • LLM (International Arbitration), Straus Institute for Dispute Resolution, Pepperdine University School of Law

Ms. Gleason is admitted to the New York State Bar and the United States District Court, Southern and Eastern Districts of New York. 

Based in New York, Ms. Gleason is available for appointment in any location.

For additional information on her arbitration practice, please visit this site's Arbitration Practice page, LinkedIn, or you may download Ms. Gleason's curriculum vitae.